erek79 Privacy Policy

This page describes what data we collect when you use erek79 and how we keep that data protected. We take your privacy seriously and follow standard data-protection practices across all member interactions — from account registration through deposit, gameplay, and withdrawal.

We collect personal information only to operate our platform, process your payments, verify your identity, and comply with local regulations. We do not sell your data to third parties for marketing purposes. We also do not track your browsing history outside erek79. This policy explains each category of data we hold, why we hold it, how long we keep it, and your rights regarding that data.

If you have questions about your data or how we handle it, you can contact our support team through your member dashboard or via the email address listed at the end of this policy.

What Data We Collect on erek79

Personal Information Collected at Registration

When you register on erek79, we collect your email address, password, phone number, and full name. We use this information to create your account, send you transaction notifications, and recover your account if you forget your password. Your email is your primary contact point — we use it to send promotional information (which you can opt out of), cashback notifications, and security alerts.

Know-Your-Customer (KYC) Documents on erek79

Before your first withdrawal, we conduct identity verification. We ask you to upload a copy of your national ID (KTP, passport, or other government-issued ID) and a proof-of-address document (utility bill, rental agreement, or bank statement). We collect this data to comply with anti-money-laundering regulations and to verify you are who you claim to be.

We store your KYC documents securely on encrypted servers. These documents are never shared with outside parties except as required by law. We retain them for seven years after account closure, then delete them. You can request a copy of your documents or ask for deletion before the seven-year window by contacting support.

Transaction Data and Gameplay Records

We record every deposit, withdrawal, wager, and outcome on your account. This transaction history is stored indefinitely so you can review your account activity at any time. We use this data to calculate your weekly cashback, tier progression, and referral bonus eligibility. Transaction records are also used to investigate disputes and prevent fraud.

Your gameplay records (which games you played, stakes placed, outcomes) are also retained indefinitely. We use this data to generate your account statistics, populate your dashboard leaderboard position, and track tournament participation. We do not share individual gameplay records with third parties.

Payment Information on erek79

When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, we collect information required to process the payment: your e-wallet account identifier, bank account number, or mobile banking string. We do not store your full bank credentials or payment app passwords. We work with payment processors who handle the actual transfer; we only receive confirmation that the deposit succeeded.

When you request withdrawal, we collect or confirm the payment method you want us to send funds to. We retain this withdrawal information in your transaction history for seven years to comply with accounting regulations.

Our approach to data is simple: we collect only what we need to operate erek79 safely and compliantly, and we delete it when we no longer need it.

Browser and Device Data on erek79

We collect limited technical data about your device and browser when you access erek79: your IP address, device type, operating system, and browser type. We use this data for security purposes — to detect suspicious login attempts or account access from unusual locations — and to optimize our platform for different devices. We do not track your location beyond your IP address.

We use cookies and similar tracking technologies to remember your login state, store your preferences (language, theme), and measure how members use our platform (which pages are visited most, how long sessions last). We do not use cookies to track you across other websites.

Support and Communication Data

When you contact erek79 support via live chat, email, or your member portal, we store your messages and our responses. We use this data to help resolve your issue and to improve our support process. Support conversations are retained for two years unless you request earlier deletion.

How We Use Your Data and Your Rights on erek79

Our Use of erek79 Member Data

We use your data for these purposes: operating erek79 (account management, game hosting, payment processing), verifying your identity (KYC compliance), calculating your rewards (weekly cashback, tier progression, referral bonuses), detecting fraud, investigating disputes, and complying with legal obligations.

We also use your data to send you service notifications (password reset, deposit confirmation, withdrawal status) and promotional offers (new games, seasonal bonuses). You can opt out of promotional email by clicking the unsubscribe link in any promotion email or by updating your preferences in your account settings.

Third-Party Processors and Data Sharing

Our servers may be hosted outside Indonesia on secure cloud infrastructure managed by certified providers. These providers have agreed not to use your data for any purpose other than hosting and have signed data-processing agreements with us.

We share data with payment processors (the financial institutions and e-wallet services that handle DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet transactions) to complete your deposits and withdrawals. These processors use your data only to facilitate payments and comply with banking regulations.

We may also share data with legal authorities if required by Indonesian law or court order. We do not voluntarily disclose member data to government agencies.

Your Rights Under erek79's Privacy Policy

You have the right to access your data: you can view all information we hold about you by logging into your account or requesting a data export from support. You have the right to correct inaccurate data: if your name or address is wrong, contact support and we will update it. You have the right to request deletion of certain data: you can ask us to delete your KYC documents or communication history, though we may need to retain some data for legal compliance.

You also have the right to withdraw consent for promotional communications at any time. If you wish to close your account entirely, contact support and we will guide you through account closure. After closure, we retain your transaction data for seven years for accounting and legal reasons, but we delete your personal details and gameplay records sooner where possible.

• 1
  Review your data on your erek79 account dashboardAccess

  Log in and visit your account settings to view your profile, contact information, and past transactions. Download your data export if needed.

• 2
  Update your profile or contact detailsEdit

  Correct your name, email, or phone number directly in account settings. Changes take effect immediately.

• 3
  Opt out of promotional communicationsPreferences

  Click the unsubscribe link in any promotion email, or go to account settings and disable promotional notifications.

• 4
  Request data deletion or account closureRequest

  Contact support with your request. We will confirm, verify your identity, and process the request within standard timeframes.

Cookies and Tracking on erek79

We use session cookies (which expire when you close your browser) to keep you logged in and remember your preferences during your visit. We also use persistent cookies that remain on your device to remember your language choice and login state across sessions. These cookies help erek79 function properly but are not required for the platform to work — you can disable cookies in your browser settings, though this may reduce usability.

We use analytics tools to measure aggregate usage patterns (which games are most popular, which features members use most). This data is anonymized and helps us improve erek79. We do not use this data to identify individual members or track them outside erek79.

Data Retention and Deletion on erek79

We keep your transaction history indefinitely so you can review past activity. We retain KYC documents for seven years after account closure to comply with anti-money-laundering law. We delete your profile details (name, email, phone) within 30 days of account closure unless we're required by law to retain them. We delete support conversation records after two years.

If you request specific data deletion before account closure, we will comply unless we have a legal reason to retain the data. Contact support with deletion requests and we will provide a timeline and explain any data we must retain.

Contact Us About Your Data on erek79

If you have questions about how we handle your data, want to access your data, or want to request deletion, contact our support team through your member dashboard or via email. We respond to data requests within standard timeframes. You can also contact us about privacy concerns, suspected data breaches, or complaints about our data practices.

Our commitment to erek79 member privacy is part of our broader commitment to transparency and trust. We collect only the data we need to operate our platform, protect your account, and comply with law. We encrypt your data, limit third-party access, and give you control over your information. If our privacy practices change, we will notify all members and give you time to review and respond. Thank you for using erek79.